Get In Touch

We’re here to help

Questions about an order, selling on WishThrift, or anything else — we respond within 24 hours, usually much faster.

How to reach us

✉️

For anything not covered below. We aim to reply within 24 hours.

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Order issues, disputes, payments, or returns.

🏪

Listings, dashboard, payouts, founding seller enquiries.

📰

Media, brand partnerships, and collaboration enquiries.

Find Us

We’re active on all major platforms. DM us, tag us, or drop a comment — we read and respond to everything.

How long to get paid?
1–3 business days after buyer confirms receipt or 7-day auto-release.

Am I a founding seller?
Email sellers@wishthrift.com with your account email to check your status.

How do I open a dispute?
Go to your Orders page and tap “Open Dispute” before confirming receipt.