Contact WishThrift
Email us at info@wishthrift.com and a real person will get back to you, usually within one to two business days.
General enquiries
Questions about your account, a listing, the marketplace, press or partnerships — start here and we will point you to the right place.
info@wishthrift.com
We reply Monday to Friday, within 1-2 business days.
Reaching the right team
If your question fits one of these, emailing the address directly will get you a faster answer.
Buying and selling help
Trouble with a listing, a payment question, a problem with another member, or reporting something that breaks our rules.
Privacy and your data
Access, correction or deletion requests, cookie and consent questions, or anything covered by our privacy policy.
Legal and disputes
Terms of service matters, intellectual property or takedown notices, and formal legal correspondence.
Try these first — they are often quicker than email
- Buying or selling a specific item? Message the member directly from the listing page, or through your inbox. Sellers answer far faster than we can on their behalf.
- General how-to questions? The Help Centre covers accounts, listing, shipping, payments and safety.
- New to the site? How WishThrift Works walks through buying and selling end to end.
- Want to start selling? Listing is free — see how selling works.
A note on safety: WishThrift will never email you asking for your password, card number or bank details, and we will never ask you to move a conversation off the site to complete a purchase. If you receive a message claiming to be from us that does anything of the sort, forward it to support@wishthrift.com rather than replying to it.